This article describes how to migrate data from another web hosting provider to your UltraFast Hosting account. When you migrate from another hosting provider, we recommend that you leave plenty of overlap time (no less than 7 days) between opening your UltraFast Hosting account and closing your previous account. Doing so helps ensure that your web site’s downtime is minimal during migration.

If your web hosting provider supports cPanel, we can manage the migration to UltraFast Hosting for you. If your web hosting provider does not support cPanel, however, UltraFast Hosting will migrate one website and database manually at no charge.

cPanel migration

If your current web hosting provider uses cPanel, we can migrate your existing site for you by doing an account transfer. Account transfers are available for the following types of accounts:

  • Shared hosting accounts.
  • Managed VPS accounts.
  • Managed Flex Dedicated Server accounts.
  • UltraFast Hosting cannot guarantee account transfers. We do transfers on a best-effort basis.
  • You can transfer your previous hosting account free of charge within 30 days of establishing your UltraFast Hosting account. Please allow up to 72 hours for us to complete the account transfer.
  • Please do not cancel your old hosting account until you have changed your DNS settings and thoroughly tested your new UltraFast Hosting account to make sure the migration was successful.
  • If you are a reseller, account transfers are as follows:
    • If you purchase a reseller plan for one year or more, we will transfer 100% of the cPanel accounts for free.
    • If you purchase a reseller plan for less than one year, we will transfer 50% of the cPanel accounts for free. We can transfer additional cPanel accounts for an extra fee (currently $2 USD per account).

To transfer your account, follow these steps:

  1. If you have not already done so, sign up for your UltraFast Hosting account. We recommend you provide an e-mail address that does not belong to the domain that you want to migrate. This minimizes the possibility of messages getting lost during the migration.
  2. Contact us
  3. In the subject box please put MIGRATIONS.
  4. Send us a message asking to migrate your website/s with domain names and Cpanel logins.
  5. You agree to the Terms of Service and Acceptable Use Policy
  6. We will notify you when the account transfer is complete.
  7. Test your web site on the UltraFast Hosting server before you change the domain’s name server settings. To do this, you can use the shared URL for your account provided in the UltraFast Hosting Customer Portal at https://ultrafast.hosting, or you can use a custom hosts file. For more information about how to do this, please see this article.
  8. Change your domain’s name server settings to use UltraFast Hosting name servers. For more information about how to do this, please see this article.
  9. Wait 48 hours for DNS propagation to complete.
  10. After you verify that the web site on the UltraFast Hosting server is accessible and working correctly, you can cancel your account with the other hosting provider.

Manual migration

If your current hosting provider does not support cPanel, you can migrate your data manually. To do this, follow these steps:

  1. If you have not already done so, sign up for your UltraFast Hosting account. When you sign up with UltraFast Hosting, we recommend you provide an e-mail address that does not belong to the domain that you want to migrate. This minimizes the possibility of messages getting lost during the migration.
  2. Migrate your files, e-mail accounts, and databases to your UltraFast Hosting account:
    • Your web site files should go in the public_html directory of your UltraFast Hosting account. For information about how to use FTP to transfer files, please see this article.
    • For information about how to migrate e-mail accounts and data to your UltraFast Hosting account, please see this article.
    • For information about how to export and import MySQL databases, please see this article.
    • For information about how to export and import PostgreSQL databases, please see this article.
  3. Test your web site on the UltraFast Hosting server before you change the domain’s name server settings. To do this, you can use the shared URL for your account provided in the UltraFast Hosting Customer Portal at https://ultrafast.hosting, or you can use a custom hosts file. For more information about how to do this, please see this article.
  4. Change your domain’s name server settings to use UltraFast Hosting name servers. For more information about how to do this, please see this article.
  5. Wait 48 hours for DNS propagation to complete.
  6. After you verify that the web site on the UltraFast Hosting server is accessible and working correctly, you can cancel your account with the other hosting provider.